Social & content · What Google, review sites and AI assistants say about you, managed every day

From ₹20,000 per month in India · $400 for international clients

Mediaverse Digital runs online reputation management from ₹20,000 per month (about $400): brand and founder search monitoring, every review on Google, Justdial, Practo or Zomato answered within 24 hours, a review-generation flow and a monthly sentiment report. Reputation Repair, with suppression content and takedown coordination, is ₹45,000 per month. No fake reviews, and every account stays in your name.

Written scope and fixed price within two working days. No retainer until you approve it.

Shop now
ROAS 4.2xtracked, not guessed
500+
Brands served by the Mediaverse network
50+
Indian cities with on-ground reach
20
Digital services with published prices
100%
Of your accounts owned by you

Published pricing · Written scope before payment · Month-to-month terms · Every account registered in your name

Is this for you?

Who reputation (orm) is built for

If one of these sounds like your week, the service below was designed around it.

One bad article or review sits on page one for your brand name

A single negative result on a brand search can shape every buying decision that follows. Suppression is slow, methodical work: new assets, consistent profiles, real reviews, month after month, until the result moves down and stays down.

Reviews arrive faster than anyone on your team can answer them

Unanswered reviews read as indifference, and a curt reply to an angry one reads worse. We answer every review within 24 hours in your voice, with an escalation path for the ones that need the owner or a lawyer.

You are a doctor, a builder or a school and trust is the whole sale

In healthcare, real estate, hospitality and education, buyers research names before they call. What appears for your name, your founder's name and your project's name is the first sales conversation, and nobody is managing it.

What's included

Everything the engagement covers, in writing

No vague 'digital marketing activities'. This is the deliverables list that goes into your scope document.

Search monitoring for brand and people

Weekly checks on 5, 10 or 20 search phrases covering your brand, founders, executives and projects, across Google web, image, news and video results, so a new negative result is spotted the week it appears, not the month a customer mentions it.

Review monitoring across the platforms that matter

Google Business Profile plus the vertical platforms relevant to you: Justdial and IndiaMART for services, Practo for clinics, Zomato and Swiggy for restaurants, MouthShut and Trustpilot for consumer brands, Glassdoor and AmbitionBox for employers.

Every review answered within 24 hours

Replies drafted in an approved tone guide, positive reviews thanked specifically, negative reviews acknowledged and moved to a private channel, and an escalation rule for legal, medical or safety issues so the owner sees those before anything is posted.

Review-generation flow

A compliant system for asking happy customers at the right moment: QR cards at the counter, a WhatsApp message after service, and an email follow-up, with routing to Google or the platform where you need volume. Real customers only, never purchased or incentivised reviews.

Suppression content

On Repair and Protect plans, 4 to 8 assets per month built to rank for your name: profile pages, interviews, articles, press placements and structured company pages, each one a legitimate, useful result that outcompetes the negative one over 4 to 9 months.

Knowledge panel and entity hygiene

Google knowledge panel claimed and corrected, Wikipedia and Wikidata accuracy checked where applicable, and business details made consistent across directories, so Google and AI assistants describe you from your facts rather than a stale listing.

Takedown and legal coordination

Platform reports for reviews that break policy, DMCA and defamation notices drafted for your lawyer, and court-order removal handling where a judgment exists. We are clear about what can be removed and what has to be outranked.

Social listening and crisis playbook

On Protect, real-time alerts on brand mentions across social platforms and news, a written crisis playbook with holding statements and approval chains, and a 4-hour response window when something breaks.

Sentiment and visibility reporting

A monthly report on review volume and average rating by platform, response times, page-one results for each monitored phrase with movement since last month, and, on Repair and Protect, what AI assistants currently say when asked about you.

How much does online reputation management cost in India in 2026?

Indian ORM pricing follows the scope of what is protected. Basic monitoring and review response packages run ₹8,000 to ₹25,000 per month. Growth packages with suppression content and multiple search phrases run ₹15,000 to ₹40,000. Enterprise programmes with executives, crisis handling and digital PR run ₹40,000 to ₹1,00,000 per month and beyond. Most agencies define a package by the number of search phrases protected, from 2 to 15, and by how many page-one positions they aim to hold.

Mediaverse Digital publishes three prices. Reputation Monitor is ₹20,000 per month (about $400) for 5 monitored phrases, review monitoring and response within 24 hours, a review-generation flow and a monthly sentiment report. Reputation Repair is ₹45,000 per month (about $900) with a 6-month minimum, covering 10 phrases, 4 suppression articles plus 2 profile or PR placements per month, knowledge panel hygiene and takedown coordination. Reputation Protect is ₹90,000 per month (about $1,800) for 20 phrases including executives, 8 content assets plus digital PR monthly, a crisis playbook and social listening.

The honest cost driver is time. Suppressing a negative result needs 2 to 8 new content assets a month, and repair typically takes 4 to 9 months depending on how strong the negative result is and how thin your existing footprint is. Anyone quoting a 30-day fix for a page-one news article is either planning something that violates platform rules or has not looked at the result.

What can actually be removed, and what has to be outranked?

Removal is possible in narrower cases than most people hope. Google reviews that break policy, such as spam, conflicts of interest, off-topic rants or content from someone who was never a customer, can be reported and are removed a reasonable share of the time when the report is specific. Fake profiles, doxxing and copyright violations have formal takedown routes. Defamatory content can be removed with a court order, and in India that is a legal process measured in months, which we coordinate with your lawyer rather than pretend to shortcut.

Everything else, a genuine bad review, a critical news article, a forum thread, a former employee's account, is protected speech or platform policy and will not be taken down. The only lasting answer is to build a stronger set of results: your own profiles, interviews and articles, structured company and people pages, real reviews in volume, and consistent details across the web, so the negative result slides to page two where very few people look.

That is why we do not sell removal as a service. Repair plans are scoped as outranking work with a takedown track running alongside it for the results that qualify. In the monthly report you see both: what was reported and the outcome, and where each monitored phrase now ranks compared with the previous month.

  • Removable: policy-violating reviews, fake profiles, copyright breaches, content under a court order
  • Not removable: genuine reviews, news coverage, forums and employee review sites
  • Suppression: 4 to 8 legitimate assets per month, 4 to 9 months to page two
  • Never: fake reviews, review swaps, paid positive reviews or fake takedown claims

Why reputation management now includes what AI assistants say

When a prospect asks ChatGPT, Perplexity or Gemini whether your clinic is good, whether your project is delayed or whether your school is worth the fees, the answer is assembled from the same sources a Google search shows: reviews, news, directories, your own site and forum threads. A brand with thin, inconsistent information gets summarised from whatever is loudest, which is often the one negative article. That summary now appears before a click, so there is no page-two anymore in an AI answer.

Our Repair and Protect plans treat AI answers as a monitored surface. Each month we ask the main assistants the questions your buyers ask, record what they say and which sources they cite, and prioritise the entity and content work that changes the answer: consistent business facts, an accurate knowledge panel, structured people and company pages, and third-party mentions that are current. It is the same work that suppresses a negative Google result, aimed at a second engine.

The service is delivered remotely across India from Bangalore, and for US, UK and UAE clients where a founder or company name has an Indian footprint, or the reviews and coverage are in Indian media and platforms. The Mediaverse outdoor network already puts 500+ brands on the streets of 50+ cities; the digital arm makes sure what people find when they search those brand names afterwards holds up.

Process

How an engagement runs

1

Reputation audit

We map every result on page one and two for your monitored phrases, every review platform you appear on, and what AI assistants say. You get a written baseline and plan within 5 working days.

2

Foundations

Review platforms claimed, response tone guide approved, review-generation flow launched, knowledge panel and directories corrected. Weeks 1 to 3.

3

Respond and build

Reviews answered within 24 hours from day one. On Repair and Protect, suppression assets and PR placements published monthly, takedown reports filed where policy applies.

4

Report and adjust

Monthly, or fortnightly on Repair, a report on ratings, response times, phrase-by-phrase ranking movement and AI answers, with next month's priorities.

5

Review at 6 months

On Repair, a formal review of what moved, what remains and whether to step down to Monitor. Repair is a project with an end, not a permanent retainer.

Pricing

Reputation (ORM) pricing in India: published, fixed

INR pricing for India, USD for international clients. Every engagement starts with a written scope. What we quote is what you pay.

Reputation Monitor

For businesses with a clean record that want to keep it that way.

₹20,000/mo/ $400/mo intl
monthly
  • Brand and founder search monitoring (5 phrases)
  • Review monitoring on Google, Justdial, Practo or Zomato
  • All reviews responded within 24 hours
  • Review-generation flow (QR + WhatsApp)
  • Monthly sentiment report
  • Month-to-month
Most chosen

Reputation Repair

For brands with a negative result to push down and a footprint to rebuild.

₹45,000/mo/ $900/mo intl
monthly, 6-month minimum
  • Everything in Monitor for 10 phrases
  • 4 suppression articles per month
  • 2 profile or PR placements per month
  • Knowledge panel hygiene
  • Takedown and legal-notice coordination
  • Fortnightly report

Reputation Protect

For groups, hospitals and developers where executives are searched too.

₹90,000/mo/ $1,800/mo intl
monthly
  • 20 phrases incl. executives
  • 8 content assets + digital PR per month
  • Crisis playbook with 4-hour response window
  • Social listening
  • Quarterly reputation audit
  • Dedicated reputation lead

Not included, so there are no surprises

  • Legal fees for defamation notices, court orders or counsel, which are paid to your lawyer directly
  • Paid placements or sponsored articles in publications, billed at cost with your approval
  • Purchased, incentivised or fake reviews, which we refuse on every plan
  • Customer service itself: we answer reviews and route complaints, your team resolves them
  • Paid advertising to promote positive content, scoped separately if useful
  • GST, which is added to the monthly fee for Indian clients

GST extra for Indian clients. Compare every service on the full pricing page.

Industries

Where we run reputation (orm) most

From the founder

Reputation work is where agencies are most tempted to cheat, so I keep ours boring and visible. No fake reviews, no review swaps, no promises that a real article will disappear. You approve the tone guide before we answer a single review, and every reply is logged with a timestamp you can check. On Repair plans the report shows each monitored phrase and where it ranks this month against last month, so you can see the work moving or not moving. I read every crisis escalation myself. If a result cannot be removed, I will tell you in the audit, before you pay for a plan built on the hope that it can.

Saurabh Nishad

Founder, The Mediaverse and Mediaverse Digital

About Saurabh and how the agency runs →

FAQ

Reputation (ORM) questions, answered straight

Mediaverse Digital charges ₹20,000 per month (about $400) for Reputation Monitor, ₹45,000 per month (about $900) for Reputation Repair with a 6-month minimum, and ₹90,000 per month (about $1,800) for Reputation Protect. Across the Indian market, basic ORM runs ₹8,000 to ₹25,000, growth packages ₹15,000 to ₹40,000 and enterprise programmes ₹40,000 to ₹1,00,000 per month, usually priced by the number of search phrases protected. Our fees are flat and published.

Get your free audit and growth plan

Tell us about your business. Within two working days you get a written plan: what we would do, the timeline, and the exact price. You keep the plan whether or not you hire us.

Month-to-month contracts · Published pricing · You own every account